When the fun stops, we're here to help.

Playing an online casino, whether with us or at any casino, is meant to be an entertaining and fun experience.  We know sometimes it can be easy to get carried away and we believe that it is our social responsibility to our players to educate and provide proactive support around safer gambling. Please explore this page for useful safe gambling information and tools you can, and should you need help, we have all the information you need.  


Play Okay Tools at Casumo

With our Play Okay health tools, you have the ability to set time and money limits on exactly how much you choose to play with us. This way, no matter how much fun you’re having, we make sure you stay in control while enjoying the experience. Learn more about the different types of limits that are available.

Understand Safer Gambling

The first step in keeping gambling as fun and entertainment is understanding safer gambling and how to prevent a gambling problem. Knowing the risks, signs and being able to identify them in yourself or others is the first step in recognising if a problem exists and how to avoid developing one. We’ve compiled a variety of information such as the principle of gambling, tips for safe gambling and most importantly a self-assessment to help you be able to better assess the health of your gaming, or that of a friend.

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Keeping minors safe

Although online gaming operators take every effort to ensure that we do not allow underage individuals to play on such sites, access to the internet is available through many devices that are readily available to children. While we take every precaution on our end, we have put together some tips for preventing youngsters in your life from being exposed to online gaming.

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Helping loved ones

Realising that a dear one is struggling with a gambling problem can make you feel helpless, but this is when they need you the most. We’ve compiled a step-by-step guide for getting your friend or family member the help and support that they need.

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Finding support

You’re not alone. Let us help you find the support needed for both prevention and recovery. In addition to the support that Casumo offers around the clock, learn more about other organisations and tools available to combat addiction.

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Get help

We have a team of genuinely caring and well-trained staff who are available 24/7 through our onsite chat at www.casumo.com or by email at [email protected]. All you need to do is reach out and let us know you’re struggling and we’ll take it from there.