When the fun stops, we're here to help.

Playing online casino, whether with us or at any casino, is meant to be an entertaining and fun experience, but we know that it can be easy to get carried away. We believe that it is our responsibility to our players and the gaming community to both educate and provide proactive support around problem gambling. Let us help.

Play Okay at Casumo

With Play Okay, you have the ability to set limits on how much you can afford to play with us. This way, no matter how much fun you’re having, we make sure you stay in control while enjoying the experience. Learn more about the different types of limits that are available.

Knowing the signs

There are many signs for what could be a gambling problem. Understanding those signs and being able to identify them in yourself or others is the first step in recognising if a problem exists. We’ve compiled a list to help you be able to better assess the health of your gaming, or that of a friend.

Helping loved ones

Realising that a dear one is struggling with a gambling problem can make you feel helpless, but this is when they need you the most. We’ve compiled a step-by-step guide for getting your friend or family member the help and support that they need.

Keeping minors safe

Although online gaming operators take every effort to ensure that we do not allow underage individuals to play on such sites, access to the internet is available through many devices that are readily available to children. While we take every precaution on our end, we have put together some tips for preventing youngsters in your life from being exposed to online gaming.

Finding support

You’re not alone. Recent research estimates that there are over 400,000 individuals in the UK alone suffering from gambling addiction and even more are at risk of developing one. Let us help you find the support needed for both prevention and recovery. In addition to the support that Casumo offers around the clock, learn more about other organisations and tools available to combat addiction.

Get help

We have a team of genuinely caring and well-trained staff who are available 24/7 through our onsite chat at www.casumo.com or by email at [email protected]. All you need to do is reach out and let us know you’re struggling and we’ll take it from there.